CCTV and surveillance systems – Protecting your business
Securing your business: The value of CCTV and surveillance systems
Ever feel like you’re being watched? With approximately 7.5 million cameras operating across the UK, you may be right. CCTV is simple to install, cheap to run and easily accessible through your smartphone in seconds, so there is little wonder why business owners are increasingly utilising this technology to protect their buildings and contents. In this article, Redwood Insurance Brokers Ltd explore how you can utilise surveillance technology to enhance your business security, deter crime, monitor operations and provide critical evidence in criminal matters.
The role of CCTV and surveillance in crime prevention
Knowing that we’re being watched changes the way we act. In psychological terms, it’s called the Hawthorne Effect, describing when people change or improve their behaviour because they’re aware they’re being observed. Researchers in the Netherlands tested this theory by designing a study where people are knowingly monitored during a test under different scenarios. When cameras were present, these scenarios always led to ‘reduced dishonest behaviour and more altruistic behaviour.’
Real-time monitoring of operations
As well as using CCTV as a tool to deter and capture criminal activity, you may also choose to use it to support with overlooking operations. On a holistic level, this can help you to identify any insufficiencies and optimise existing procedures. On a more targeted level, this can also help you to spot internal issues such as employee misconduct and unauthorised access. You must let your employees know that they are being monitored if you use CCTV for these purposes. You can find out more here.
Using CCTV as evidence
While CCTV cameras deter criminal activity, they also provide essential evidence if your business is targeted. This is not only useful for supporting police in their investigations, but it can also speed up insurance claims, helping to validate incidents and confirm the legitimacy of claims. Furthermore, you may find that by maintaining a robust security system, your insurance premiums may decrease due to reduced risk of criminal activity.
What to consider when implementing CCTV
Place cameras strategically for maximum coverage. Consider the benefits of discreet placement versus clear visibility to deter criminals.
Regularly maintain equipment to ensure cameras are positioned correctly and operational.
Consider combining CCTV with alarm systems and motion-activated lights for a multi-layered approach to security.
Ensure that your CCTV complies with data protection laws.
Data protection and CCTV
Be aware that if you are using CCTV in your business, this needs to be registered with the Information Commissioner’s Office (ICO) and you will be required to pay a data protection fee. You must display clear signs to inform people that they’re being recorded, control and limit who can access the recordings and ensure that the CCTV is being used for the purpose it was intended for. You can find out more here.
Support for your business
Robust security measures like CCTV can offer substantial benefits for your business. They not only act as a significant deterrent against potential crime but can also provide oversight of operations, providing invaluable evidence should an incident occur. By implementing these systems, businesses can protect their assets, employees and customers more effectively.
Taking a proactive approach to security is essential and our expert advice can help you make the most of your CCTV system. For more guidance on enhancing your business’s security and how this can potentially help to reduce your insurance premiums and support claims, get in touch with Redwood Insurance Brokers Ltd on 01268 776277 or email info@redwoodbusiness.com.
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